Help
How Runway works, your account, and billing.
Getting started
- Signing up and signing inNo password: we email you a six-digit code each time.
- Your first planQuick setup asks four questions and fills in the rest, saying what it assumed.
- Reading the chartEvery year to the end of the plan, and any year opens to the figures behind it.
Your plan
- MilestonesA home, retiring, a year off: give it a year, or ask for the first year it’s affordable.
- Rules for spare cash, and drawing on savingsWhere a surplus goes, in your order, and which savings pay for a shortfall.
- Buying a propertyWhat leaves the bank that year: deposit, stamp duty, fees and lenders mortgage insurance.
- Comparing two versionsChange a copy of your plan and see both on one chart. Plus.
- Ask RunwayDescribe a change in your own words and it becomes a form for you to check.
- Where the numbers come fromPublished tax, super and duty rules, and growth rates that are yours to change.
Account and billing
- Free and PlusPlus is $120 a year, GST included. Every figure is the same on both.
- Cancelling PlusCancel any time; Plus stays to the end of the year you paid for, and your plan stays.
- Inviting friendsShare your link; when a friend first pays for Plus, you get a month off your renewal.
- Deleting your accountA real delete: your plan, balances, settings and sign-in are removed.
Trust and privacy
- Is Runway financial advice?No. It is a calculator: it applies the rules to your figures and shows what happens.
- Where your data is keptIn Australia (Sydney). We ask for figures, not identity.
Still stuck?
Signed in? Choose Help at the top of the app and tell us what happened; it reaches us with the page you were on. Otherwise write to info@getmyrunway.com. We reply by email. Please don’t send passwords or account numbers.